Legal
Effective Date: September 4, 2026
Privacy Policy
Mettle & Scale LLC (“Mettle & Scale,” “we,” “us,” or “our”) respects your privacy. We collect information you voluntarily provide to us, such as your name, email address, phone number, company name, and information you submit through contact forms, resource downloads, purchases, subscriptions, or scheduling tools.
We may also collect certain information automatically when you visit our website, such as browser and device information, pages visited, and website usage data. We may use cookies and similar technologies to understand how visitors use our website and improve the experience.
We use this information to respond to inquiries, provide requested products and services, communicate with customers and subscribers, process transactions, improve our website and offerings, and send marketing communications when appropriate. You may unsubscribe from marketing emails at any time using the unsubscribe link provided in those communications.
We use third-party service providers to operate our business and website, including Framer, Google Analytics, HubSpot, QuickBooks, Calendly, and Stripe. These providers may process information on our behalf according to their own privacy practices and applicable agreements. Payments made through our website are processed by Stripe. Mettle & Scale does not directly collect or store your full payment card information.
We do not sell your personal information. We may share information with service providers when necessary to operate our business, comply with legal obligations, protect our rights, or complete a business transaction such as a merger or acquisition.
You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law. We take reasonable measures to protect personal information, but no method of electronic transmission or storage can be guaranteed to be completely secure.
Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Questions about this Privacy Policy or your personal information may be sent to hello@mettleandscale.com.
Terms of Use
By accessing or using the Mettle & Scale website, products, services, resources, or educational materials, you agree to these Terms of Use. If you do not agree with these terms, please do not use our website or offerings.
Mettle & Scale provides business, growth, marketing, technology, and educational guidance intended to help business owners make more informed decisions. Our content and services are provided for informational and educational purposes and do not constitute legal, financial, accounting, tax, or other regulated professional advice.
All content and materials provided by Mettle & Scale, including frameworks, guides, worksheets, templates, prompts, training materials, videos, and downloadable resources, are owned by or licensed to Mettle & Scale and are protected by applicable intellectual property laws. Unless otherwise stated, you may use purchased or downloaded materials for your own personal or internal business purposes. You may not reproduce, redistribute, resell, publish, sublicense, or commercially exploit these materials without our written permission.
Prices, features, availability, and descriptions of our products and services may change from time to time. Additional terms, including payment, cancellation, scheduling, access, or refund terms, may be presented when you purchase or register for a specific offering and will apply to that purchase or service.
Our website may contain links to or integrate with third-party websites, platforms, or services. Mettle & Scale is not responsible for the content, availability, policies, or practices of those third parties.
We may update these Terms of Use periodically. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
Legal & Disclaimers
Mettle & Scale provides strategic guidance, education, tools, and resources designed to support business growth and marketing decision-making. While we aim to provide practical and useful recommendations, every business is different, and results depend on many factors outside our control. We do not guarantee specific business, marketing, revenue, customer acquisition, or other results from the use of our website, products, services, or recommendations.
Mettle & Scale may use artificial intelligence and other technology-enabled tools to support the development, analysis, or delivery of certain resources and services. We believe AI is most effective when combined with human judgment and oversight. AI-generated or AI-assisted information may contain errors, omissions, or limitations and should be reviewed and evaluated before being used to make business decisions.
You are responsible for evaluating information and recommendations provided through our website, products, and services and for determining whether they are appropriate for your business and circumstances. Decisions you make based on Mettle & Scale content, tools, resources, or services remain your responsibility.
To the extent permitted by applicable law, Mettle & Scale LLC and its owners, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, or similar damages resulting from your use of, or inability to use, our website, content, products, or services.
These terms and your use of the Mettle & Scale website and services are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
For questions regarding these terms or other legal matters, contact us at hello@mettleandscale.com.